If for any quality problems with your purchase within 30 days of receipt, you may return any unused merchandise for a refund.Merchandise returned must be in its original condition. All returned items must be in brand-new condition, unused and with original tags and packaging.
For all returns, please submit support ticket to our Customer Service. Our Customer Service representatives determine the eligibility for refunds and exchanges once customers have contacted us and explained their reasons for return. You need to pay for the shipping fee yourself.
You have the option of
1) exchanging it for the correct item or
2) returning it for a full refund. Customers must confirm their eligibility for an exchange or return with Customer Service before sending items back.
You are eligible for a full refund. (Perceived color difference due to the display settings of your computer monitor are not grounds for a refund.
You may be eligible for a return or exchange depending on your situation and the type of item involved. If you return the item for refund, you need to pay for the returning shipping fee yourself, and we will deduct the shipping fee you paid in the order. And if you exchange the item, you need to pay for 2-way shipping fees.
We will always inspect the goods strictly, before the products are sent for shipment. In case of damages in course of shipping, please contact us by email or telephone to inform us regarding the damaged goods. We will always be here to help you and solve it together with you.